In Orlando, FL, Shea Business Solutions runs monthly bookkeeping on a same-business-day response standard: every client question answered the day it arrives, by the QuickBooks Level 2 ProAdvisor who actually reconciled the accounts. The practice is rated 5.0 on Google, BBB accredited, and priced as one flat monthly figure agreed in writing before work begins.
- Questions answered the same business day, by call, text or email.
- Every bank and credit card account reconciled against its statement, every month.
- The owner does the work. No handoff to a rotating back office.
- A monthly P&L and balance sheet built from reconciled numbers, with a plain-language note on anything unusual.
- One flat monthly price, quoted before anything starts.
Owners rarely leave a bookkeeper over price. They leave over silence: unanswered emails in March, a file quietly months behind, numbers nobody can explain. This page lays out how this practice is built so neither thing happens.
What Same-Business-Day Response Actually Means
It means the question you send at 9am gets an answer before the day ends, and the one you send at 9pm gets one the next business day. Call or text the practice number, or email; the channel does not change the standard. It holds because the client list is deliberately kept small enough to honor it, and because the person answering is the person inside your file. No ticket number, no "your account team will follow up."
Monthly questions travel the other direction the same way: anything in your transactions only you can identify comes back to you as one short batched list, so you answer once instead of fielding a drip of emails all month.
Where the Accuracy Comes From
Accuracy in bookkeeping is a process property. A firm that reconciles every account against its actual bank statement every month will be accurate; a firm that lets the bank feed guess will drift, quietly, until something breaks at tax time or in front of a lender.
Here the reconciliation is the non-negotiable step. It is where doubled feed imports surface, where merchant fees hiding inside net deposits get pulled out, where personal spending gets separated before it distorts a report. The monthly statements only get produced after the accounts tie to the bank. One client, a boutique fitness studio in Lake Nona, came in with statements too inaccurate to support a loan application; after the chart of accounts was rebuilt and monthly reconciled reporting was in place, the verified financials supported a $75,000 expansion loan.
Behind on the books right now? That is a defined project with a flat quote, covered on the catch-up bookkeeping page, and it is the most common starting point for owners arriving from a less responsive firm.
How to Vet Any Orlando Bookkeeping Firm
Whether or not the answer ends up being this practice, ask every candidate the same five questions and make them answer in writing.
| Ask this | Why it matters | The answer here |
|---|---|---|
| Who exactly does my books? | Many firms sell a senior name and deliver a rotating back office | Ryan Shea, the owner, a Level 2 ProAdvisor |
| How fast are questions answered? | Silence is the #1 reason owners switch firms | Same business day, as a standing standard |
| Are accounts reconciled monthly? | Reconciliation is where accuracy is enforced | Every account, against its statement, every month |
| How is pricing set? | Hourly billing punishes you for asking questions | One flat monthly price, agreed in writing first |
| What do I get each month? | "We keep your books" can mean almost nothing | Reconciled P&L and balance sheet, plus a plain-language note |
What a Strong Reputation Looks Like on Paper
Reputation claims are cheap, so look at the artifacts. This practice holds a 5.0 average rating on Google, where the reviews are named and specific, and it is a BBB accredited business; both are linked in the footer of every page on this site, and the review section further down this page quotes clients verbatim. Read them on the Google reviews page and weigh them the way you would weigh any reference: for specifics.
The other reputation artifact worth reading is what a firm publishes. A bookkeeper willing to put its response standard, its reconciliation cadence and its pricing model on a public page has given you something to hold it to. That is the purpose of this one.
Why Owners End Up Here From Other Firms
The pattern in the files that arrive tells its own story. A commercial painting contractor came in two years behind on reconciliations with a state payroll audit approaching. A local restaurant with 15 employees arrived six months behind, with tip allocation errors baked into every report. Neither owner had stopped paying for bookkeeping; they had stopped getting responses. Reconstructing those files got the contractor through the audit with zero penalties and gave the restaurant accurate food-cost margins for the first time.
Full scope and how the monthly engagement runs are on the Orlando bookkeeping services page, and the pricing model on the flat-rate bookkeeping page.
Test the standard directly: send a question now, by phone, text or the form at the top of this page, and time the answer. Same business day.
Frequently Asked Questions
How quickly does Shea Business Solutions respond to client questions in Orlando?
The standard is a same-business-day answer, for every client, on every question, by call or text or email. It is a standing commitment of the practice, held because the client list is kept small enough to honor it.
Who actually does the bookkeeping work at Shea Business Solutions?
Ryan Shea, the owner, a QuickBooks Level 2 ProAdvisor and Certified Payroll Specialist. The person who answers your question is the person who reconciled your accounts, so answers come from the file itself rather than from a ticket queue.
How do I check a bookkeeping firm's reputation in Orlando before hiring?
Read the firm's Google reviews and look for named, specific stories rather than star counts. Check for BBB accreditation. Then ask two questions: who exactly will do the work, and how fast do questions get answered in writing. A firm confident in both answers puts them on its website. Shea Business Solutions is rated 5.0 on Google and is a BBB accredited business.
What does an accurate monthly close include for an Orlando small business?
Every bank and credit card account reconciled against its actual statement, transactions categorized to a chart of accounts that fits the business, a profit and loss statement and balance sheet produced from those reconciled numbers, and one batched list of anything only the owner can identify.
Do you work with businesses outside Orlando in Central Florida?
Yes. The work runs remotely through QuickBooks Online, and clients sit across Orange, Seminole and Osceola counties, including Winter Park, Lake Nona, Kissimmee, Sanford and Apopka. Response time is the same everywhere because nothing about it depends on the drive.
