Accounts receivable and accounts payable are the two sides of the “still to be paid” picture. Accounts receivable (A/R) is money customers owe your business. Accounts payable (A/P) is money your business owes vendors. Neither number is the same as cash in the bank. Reading them together helps an Orlando owner see a coming squeeze before a payment is missed.
Suppose a service business sends a $2,000 invoice today, due next month, and receives a $600 vendor bill due next week. The invoice adds $2,000 to receivables; the bill adds $600 to payables. The business may be profitable on paper, yet it still needs cash to pay the vendor before the customer pays. This is a simple hypothetical example, not a Shea Business Solutions client result.
What belongs in receivables
A/R starts with a customer invoice that has been issued but not fully paid. The open balance stays on the balance sheet until payment is applied, a credit changes it, or the amount is otherwise resolved. A/R is not a list of every sale. A card sale collected immediately, for example, follows a different path from an invoice due later.
In QuickBooks Online, the customer balance should connect back to the individual open invoices. That detail matters. A single A/R total of $20,000 tells you less than knowing which customers owe it, which invoices are current, and which are overdue. Intuit's A/R aging guide describes summary and detail reports that break those balances out by age.
Record a customer payment against the right invoice. If the payment is entered as unrelated income, the invoice may remain open even though cash arrived. That leaves the owner chasing a customer who already paid and makes the receivable balance misleading. When the A/R report and customer conversations disagree, look at how payments were applied before sending another reminder.
What belongs in payables
A/P begins with a vendor bill that has been received and entered for later payment. It is the outstanding obligation, not the payment itself. Intuit says that an expense already paid should generally be entered as an expense rather than as an unpaid bill. Entering both a bill and a separate expense for the same purchase can double-count the cost.
The A/P detail should show each vendor and bill. A/P aging shows what is due soon and what is late. That gives an owner a better payment plan than just looking at the bank balance. It also helps catch a bill that was entered twice, assigned to the wrong vendor, or marked paid without being linked to its original bill.
A card charge and a vendor bill need different attention. The card charge may create an amount owed to the card issuer, while a vendor bill remains owed to the vendor until paid. Recording the same purchase in both places without a proper link can duplicate an expense. If you are unsure how a transaction was posted, open its detail rather than adjusting the A/P total directly.
A/R versus A/P at a glance
- Who owes whom: customers owe you on A/R; you owe vendors on A/P.
- Typical source: an open customer invoice creates A/R; an unpaid vendor bill creates A/P.
- Where it appears: A/R is an asset and A/P is a liability on the balance sheet.
- Useful question: A/R asks “when will customers pay?” A/P asks “what must we pay, and when?”
- Useful report: aging reports group outstanding invoices or bills by their due status.
Do not simply subtract A/P from A/R and call the difference available cash. Collection dates, payment terms, payroll and other cash needs matter. A $10,000 receivable that is disputed or months overdue cannot fund a bill due tomorrow.
How aging reports help
An aging report separates current balances from past-due balances, usually in age bands. Intuit notes that “Current” means not yet due, while past-due bands are measured from the due date. In QuickBooks Online, the A/R aging summary shows totals by customer; the detail view shows individual transactions. A/P aging applies the same idea to vendor bills. Report availability can depend on your QuickBooks subscription and settings.
Read the aging reports once a week if invoices and bills move quickly, and at least during month-end close. For receivables, identify an invoice that needs a polite follow-up, a payment that was never applied, or a credit that should reduce the balance. For payables, check what is due before the next payroll or large purchase. The report is a work list, not a final verdict; compare it with the actual invoice, bill and payment record.
If the report shows very old items, investigate before writing them off or deleting them. A stale balance could be a real unpaid invoice, an unapplied payment, a duplicate bill or a transaction posted to the wrong account. Each needs a different fix.
A practical month-end review
- Confirm the source documents. Make sure issued invoices, customer credits and received vendor bills are recorded for the period.
- Match payments. Apply customer receipts to the correct invoices and vendor payments to the correct bills. Look for duplicate entries.
- Read both aging reports. Separate current items from past-due items and investigate surprises by opening the underlying transaction.
- Reconcile bank and card accounts. Check recorded payments against statements. Our QuickBooks reconciliation walkthrough covers that check.
- Review the balance sheet. Compare the A/R and A/P totals with their supporting customer and vendor detail. Explain unusual movements before relying on the month-end report.
This review is more useful when your categories are stable. Our companion guide explains how a QuickBooks chart of accounts is organized and why A/R and A/P belong on the balance sheet.
When the balances do not look real
A common symptom is an A/R report that still lists invoices customers say they paid. Another is an A/P report full of bills that cleared the bank months ago. Those are signals to trace transactions, not reasons to enter a one-line adjustment so the total looks right. An adjustment may hide a process error and make the next month harder to close.
If the file has a long history of unapplied payments, duplicate bills or unreconciled accounts, work through it in order: preserve the source documents, identify which periods are affected, correct the links between invoices or bills and payments, then reconcile. That is the kind of issue our QuickBooks cleanup work in Orlando is meant to address.
For an owner who wants these reports reviewed regularly, Shea Business Solutions' monthly bookkeeping service includes keeping transactions organized and accounts reconciled. The payoff is straightforward: you know what customers owe, what you owe vendors, and which numbers on your balance sheet you can trust.
Source notes
QuickBooks workflow details here follow Intuit's current guides for A/R aging, entering bills, aging bands, and report availability. Menus and plan features may change; use your own QuickBooks file and documents to confirm each balance.